Privacy Policy

Privacy Policy – Logo Cookies
Effective Date: 16 October 2025

Logo Cookies respects your privacy. This policy explains how we collect, use, and protect information when you visit our website or place an order.

1. Information We Collect
We may collect:
– Personal details – name, business name, email, phone number, and billing/shipping address.
– Order information – details of the products you order, including uploaded logos or designs.
– Payment information – processed securely through our payment provider; we do not store full credit card details.
– Website usage information – data such as IP addresses, browser type, and pages visited to help us improve our website.

2. How We Use Your Information
We use your information to:
– Process and fulfil your orders.
– Communicate with you about your orders or account.
– Improve our website and services.
– Send marketing or promotional messages only if you have opted in.
– Share images of printed cookies featuring your logo for marketing purposes (as per your permission).

3. Sharing Your Information
We will never sell your personal information. We may share your information with:
– Delivery partners – to ensure your order reaches you.
– Payment providers – to process your transactions.
– Marketing partners – only with your consent.

4. Cookies and Tracking
Our website may use cookies or similar technology to improve your experience. This includes remembering your preferences and analysing website traffic. You can choose to disable cookies in your browser settings, but some parts of the website may not function properly.

5. Data Security
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. While we take care to keep data secure, no method of transmission or storage is 100% secure online.

6. Access and Correction
You have the right to:
– Request access to your personal information.
– Correct any errors in your personal information.
– Request that we delete your personal information, subject to legal and operational requirements. To do this, contact us at info@logocookies.co.nz.

7. Children
Our services are not directed at children, and we do not knowingly collect personal information from anyone under 18.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new effective date.

Contact Us
If you have any questions about this Privacy Policy, please contact us at info@logocookies.co.nz.