Privacy Policy

Effective Date: 27 April 2026

Logo Cookies respects your privacy. This policy explains how we collect, use, and protect information when you visit our website or place an order.

Information we collect

We require the following information to fulfil your order:

  • Contact details: Your name, business name, email, phone number, billing address, and delivery address.
  • Brand assets: The logo or artwork you upload to our website or provide for your order.
  • Transaction data: Your payment details, processed securely via Shopify Payments. We do not have access to your credit card information.
  • Technical data: Information such as IP addresses, browser type, and pages visited to ensure our store remains secure and functional.

How we use your information

We use your information to:

  • Produce and deliver your logo cookie order.
  • Simplify future re-orders.
  • Communicate updates regarding your order or account.

Marketing and communications

We may feature photos of your finished cookies for marketing purposes, including on our website. You can request otherwise by contacting us.

We do not send marketing updates unless you have opted in. You can unsubscribe at any time.

Sharing and storage

We do not sell your personal information or brand assets. We share information only with the essential partners required to run our business:

  • Shopify: Our website and store platform. Your information is stored on secure servers, which may be located outside New Zealand.
  • NZ Post: Our delivery partner for getting your order to you.
  • Shopify Payments: Our payment provider, processing secure and encrypted transactions.

Cookies and tracking

Our website uses browser cookies to improve your experience, such as remembering your preferences and keeping your shopping cart active, and to help us understand website traffic. You can choose to disable cookies in your browser settings, though some parts of our website may not function properly if you do.

Security and your rights

  • Security: We protect uploaded files and personal details through the Shopify platform's built-in security.
  • Retention: We retain order records as required by New Zealand tax law (7 years) and to simplify future re-orders.
  • Your rights: Under the New Zealand Privacy Act 2020, you have the right to access and correct any personal information we hold. Please contact us to request a copy of your information or its deletion.
  • Age: Logo Cookies is a B2B supplier. We do not knowingly collect personal information from individuals under 18.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above will reflect the latest version.

Contact

Your information is collected and held by Logo Cookies, based in Tauranga, New Zealand. For questions regarding this Privacy Policy, email us at info@logocookies.co.nz.