Shipping & Delivery

• Nationwide delivery is free on all orders.
• Your order is dispatched on the date you specify.
• Estimated courier delivery times:
  • North Island Urban: 1–2 business days
  • South Island Urban: 2–3 business days
  • Rural: Additional 1–2 business days
  • Peak Periods (e.g. Christmas): May take longer
• Orders are delivered Monday to Friday, excluding public holidays.
• Tracking details will be emailed once your order has shipped.
  
  

Note: While the estimated courier delivery times above are generally accurate, delays can happen. For time-sensitive events, we strongly recommend a dispatch date that allows for delivery at least 2 business days before your event date. Our cookies stay at their best, with your artwork remaining sharp, for 30 days. This gives you flexibility with your planning.